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Community Voice Scheme

What is a Community Voice?

A Community Voice is someone who takes some time to find out what issues tenants and residents in their street (or block of flats or area) are facing. They can then support their neighbours.

This may be by:

  • Giving them information.

  • Giving people contact details for council departments or other agencies that may be able to give them support or resolve their problems.

  • Ensuring that elderly or vulnerable people aren’t isolated.

  • They also work with the Neighbourhood Officer, Community Development Workers or others

  • Informing Council Officers about issues in the neighbourhood, this could include issues like, fly tipping, repairs, abandoned vehicles, antisocial behaviour, and graffiti, cleaning and drug paraphernalia, Community Voices can also be actively involved in helping with litter picking, or even block inspections on flats. (If you want to do this you need to be given training prior to this undertaking, RFTRA can arrange this for you.)

  • Informing neighbours of plans that may affect them.

In many areas there are people who already do this – why become a Community Voice?

  • Contact

You can be put in contact with others working in the area – both Council officers and residents. You may be able to represent your neighbours on ‘walkabouts’, when Officers walk around the area checking what needs to be done. If you are a Council tenant, your Neighbourhood Officer may ask you to help with consulting other tenants about the ‘Tenant Improvement Fund’ (TIF)(funds which can be spent on small scale environmental improvements in each area according to the priorities of tenants).

  • Support

You can get support through meetings with other Community Voices who may have faced similar issues. RFTRA and the Tenant Participation Unit can give support and advice on how to deal with particular issues.

  • Information

The association, RFTRA, the Tenant Participation Unit and Officers responsible for your area can provide you with information, so that you can help your neighbours more effectively.

  • Training

If Community Voices want training in any area which would help them to carry out this role better, it can be arranged by the Tenant Participation Unit. (TPU)

If you would like more information about becoming a Community Voice, contact the Tenant Participation Unit on 0118 939 0730

  • JOINING RFTRA.

Community Voices, who are recognised by the Council, are now able to join RFTRA, but we would strongly encourage them to get in contact with their local Association if there is one in the vicinity. Please contact us if you would like information on their location. Community Voices are only entitled to join RFTRA Executive Committee if they live outside any Association area recognised by RFTRA.